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My heating isn’t working – what should I do?

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My heating isn't working - what should I do?

In the depths of winter, a malfunctioning heating system can quickly become a source of discomfort and inconvenience. The sudden absence of warmth can disrupt the tranquility of any living space, presenting a challenge that demands a swift and informed response. In this guide, we aim to explore what you an do to get your heating working.

So, set aside a moment for focused consideration, prepare to engage with the content, and let us embark on a journey to restore heat. By methodically examining the areas below, you can identify and address potential issues, ensuring your heating system operates seamlessly when you need it the most. Armed with this knowledge, you can confidently address heating challenges, ensuring that your living space remains warm, comfortable, and resilient against the winter chill.

Is Gas or Electric available?

Please check your meter is working and you have a gas or electric supply to the property. Its easy to check whether you have electric by simply switching on a light, or lights. With gas, you may need to switch on your gas hob to confirm the gas supply is on. If you haven’t got electric or gas, it could be there has been a disruption to the supply. This may be impacting a wide area. This can be checked by contacting your supplier.

Has the boiler power?

Check that the boiler has power. This is usually indicated by the lights on the boiler bring illuminated or flashing; You may need to pull the cover at the side to reveal the front panel. This should move easily with light pressure.

Are the heating pipes hot?

Its important to check that the pipes that connect the radiators are getting hot. If they are hot, it shows that hot water is being pumped around the system correctly. Carefully follow the pipes from the radiator, checking that they are hot. Make a note of any pipes that are not hot.

Are some radiators hot and others cold?

If you have a central heating system (not electric) and some radiators get hot, and others do not, the radiator may be turned off using one of the radiator valves. If the radiator valves are on, it may be that your radiator is air locked. You will need to bleed the air from your radiator and ensure the pressure at the boiler is between 1-1.5 bars. The video below provides an example of how to do this.

How to bleed the air from a radiator

Is your programmer or room thermostat set correctly?

Check that the thermostat has power by checking the screen. Regularly changing the batteries in your thermostat is a simple yet often overlooked maintenance step that can contribute to consistent performance. Then check thermostat is set to the desired temperature and, if applicable, switch it to the heating mode. Listen for the familiar click that indicates the thermostat and check for the display of a flame to ensure that it is sending a signal to the heating system.

Next, assess the programmer settings, confirming that the programmed schedule aligns with your intended heating periods. Test the system by manually adjusting the temperature settings and observing how the heating responds. If your system is programmable, schedule a test period to ascertain its functionality. Keep an eye on any error codes or indicators on the thermostat display that might point to underlying issues.

Is your boiler displaying any error codes?

Is the boiler displaying any codes on the front of the boiler? These codes are designed to help you to diagnose the issue with the boiler. These codes can be looked up on the internet to determine their meaning and possible solutions. The video below is an example of an error code (F1) created when the boiler pressure has dropped.

Finding a boiler fault code.

Has the pressure of the boiler dropped?

Check the pressure of the boiler. This is usually displayed on the front of the boiler. The video provides information about how to find and read the pressure of the boiler. Do not pressure the boiler above 1.5 bar. If you do, you will damage the boiler and could be liable for any repairs. The video below provides an example of how to pressurise a boiler – always review your manual prior to attempting to ensure you understand how to perform this for the boiler installed at your property.

Pressurising a boiler – remember to do this carefully

Frozen boiler condensate pipe?

In instances of severe cold weather, your boiler might experience a malfunction, potentially arising from a frozen condensate pipe. A typical indication of this issue includes the emergence of a gurgling sound from the boiler, accompanied by failure to initiate and, if equipped with a display, the presentation of a specific fault code. The video below explains how to safely unfreeze a condensate pipe.

Conclusion

As we finish our guide to troubleshooting the heating issues, we hope this is a valuable resource to ensuring you can regain the warmth and comfort in your home. If you found this guide helpful, be sure to share it with friends and family facing similar challenges. Stay warm, stay informed, and embrace the coziness that a well-functioning heating system brings to your home. Until next time, here’s to a winter filled with comfort and peace of mind.