K&G Lettings Ltd are committed to respect and protect your privacy.
We obtain personal information about you that you provide to us through our website, emails, phone conversations, documents you provide to us or when you rent one of our properties, for example when you:
We also may collect information from third parties or publicly available sources, for example, Land Registry.
We also obtain personal information relating to you using automated technical means when you visit our website.
The information we collect from you might include (but is not limited to) your name, address, email address, phone number, date of birth, financial details, information about your family, information about your health, your communication and marketing preferences and any other information you choose to provide to us.
We may during the course of your relationship with us, request additional information from you relevant to the provision of specific services.
Where we are required by law, or for business needs, we will obtain information about you from third parties, but only after we have your agreement to do so. This can include but is not limited to; credit reference agencies, banks, employers, accountants, and solicitors in order to obtain references, undertake identity verification, basic criminal record checks and for validation of income levels and financial history.
Any telephone calls either to or from our offices may be recorded for training, monitoring, compliance and security purposes.
If you need to contact us, please do so by using the details included on our Contact Us page.
You will not need to submit any personal information in order to browse our site.
The personal information that you submit may be used in order to make a suitable offer for your property, to inform you of any changes to this site and to inform you by email of any special promotions.
The offer that we make based on the information that you provide will be provisional, will in no way be binding on either party until contracts of sale are exchanged and if acceptable, will be fully dependent on survey and contract.
K&G Lettings Limited is in contact with investors throughout the UK and may contact them during the process of obtaining an offer for your property. When doing so, we will only ever provide them with the following information:
If further information is required by a third party in order for them to make a suitable offer, we will contact you first to obtain your permission.
All warranties whether expressed or implied, statutory or otherwise are hereby excluded.
We will not be liable for any kind of damages howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
If at any time you wish to remove your details, please send a message with “remove me” in the subject line to K&G Lettings Limited using the details on our Contact Us page.
We review our retention periods for personal data on a regular basis. We are legally required to hold some types of information for certain prescribed periods to fulfil our statutory obligations. Outside of specific statutory obligations, we will hold your personal data on our systems for as long as is necessary for the relevant purposes for which we use it, or in accordance with any retention periods set out in any relevant contract you hold with us.
We take appropriate technical and organisational precautions to secure your personal information and prevent its loss, misuse or alteration. All information you provide to us is stored on our secure servers. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
The transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and for this reason we cannot guarantee the security of data sent between us over the internet.
The data we collect from you may be transferred to and stored at, a destination outside of the European Economic Area (EEA). It will also be processed by staff operating outside of the EEA who work for us or one of our suppliers. This includes among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.
If you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.
You can obtain further information about data protection laws by visiting the Information Commissioner’s Office website at www.ico.org.uk.